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July |
June |
May |
April |
March
July
15 July 2010
8 July 2010
1 July 2010
- The July 2010 J14 A/B MAC Resource has been published.
- Electronic Data Interchange Claims Transmission and Report Download for the Independence Day Holiday
All Medicare Part A Electronic Submitters:
In observance of Independence Day, NHIC offices will be closed on Monday, July 5, 2010.
The Electronic Data Interchange (EDI) Help Desk will be closed on Monday, July 5, 2010.
The EDI Help Desks will reopen on Tuesday, July 6, 2010 at 8:00 a.m. (ET) for normal business hours.
Electronic claim files transmitted after 5:00 pm (ET) on Friday, July 2, 2010 through 4:49 pm (ET) Tuesday, July 6, 2010 will have a receipt date of Tuesday, July 6, 2010 and produce electronic front-end edit reports as follows:
Level I and Level II Reports –
Tuesday, July 6, 2010 – Reports are available for claims transmitted on Friday, July 2 prior to 5:00 pm (ET)
Wednesday, July 7, 2010 – Reports are available for claims transmitted after 5:00 pm (ET) Friday, July 2 through 4:49 pm (ET) Tuesday, July 6, 2010. Normal processing for Part A submitters will begin on Tuesday, July 6, 2010.
Direct Data Entry Users - FISS/DDE will not be available on Monday, July 5, 2010 however; will resume normal business hours on Tuesday, July 6, 2010.
June
24 June 2010
17 June 2010
10 June 2010
- P.O. Box Change - Audit and Reimbursement
For Part A J14 providers, the Syracuse, NY PO Box number is changing for mail intended for Audit and Reimbursement. Providers who previously sent Audit & Reimbursement mail to Syracuse PO Box number 4846 should begin sending their correspondence, including cost report submissions, to the new Syracuse PO Box number 4900. The new PO Box numbers and other contact information are available on the Contact Information > All Contacts > Telephone Numbers and Addresses section of the www.MedicareNHIC.com Web site.
Mail currently addressed to the Syracuse PO Box number 4846 will still be delivered at this time. It is anticipated that this PO Box number will close by July 31, 2010. Providers are encouraged to begin using the PO Box number 4900 in Syracuse immediately for all Audit & Reimbursement correspondence.
Current P.O. Box Mailing Addresses – Audit & Reimbursement (J14):
Audit & Reimbursement
(cost reports & other A&R correspondence) | J14 |
Regular Mail:
NHIC, Corp.
c/o National Government Services, Inc.
PO Box 4900
Syracuse, NY 13221-4900
|
Audit & Reimbursement
(cost reports & other A&R correspondence) | J14 |
Express Carrier:
NHIC, Corp.
c/o National Government Services, Inc.
400 South Salina St
Syracuse, NY 13202
|
The physical address for submission of correspondence by FedEx, UPS or other carrier service remains the same at this time. However, the office in Syracuse, New York will be moving to a different location in Syracuse later this year. A Listserve message will be issued once the date of the move is confirmed which is expected to be late this summer or early this fall. Providers are encouraged to send business correspondence via the United States Postal Service Office (USPS). The USPS delivers to specific Post Office Boxes allowing for faster receipt, timely processing, and enhanced service to you.
- A new educational article has been published for Requests for Anticipated Payment (RAP).
4 June 2010
- Change Request 6821 Requirements for Hospital Attestation and Billing of Fiscal Year 2007 and 2008 Informational Only for Inpatient Claims for Medicare Advantage Beneficiaries—Addendum
This bulletin outlines Action required by non-teaching hospitals, specifically IPPS, IRF, and LTCH facilities. These nonteaching hospitals must submit an Attestation to the Audit & Reimbursement department of NHIC Corp. c/o National Government Services (address detailed below) no later than September 15, 2010. Failure to submit this attestation could result in the CMS issuance of a zero-percent supplemental security income (SSI) ratio to calculate disproportionate share hospital (DSH) payments or other action that may affect payments.
This bulletin supplements prior announcement of CMS Change Request 6821. The educational article on CR 6821 was previously posted on the NHIC Corp. Web site on 5/13/10, found at the following link http://www.medicarenhic.com/PA/PartA_whats_new.shtml
CR 6821, which is effective on June 7, 2010, requires applicable IPPS, IRFs, LTCH to submit an attestation to their Medicare contractor attesting that they have submitted all of their Medicare Advantage claims for FYs 2007 and 2008. Applicable hospitals that did not service Medicare Advantage patients must also complete an attestation to that effect. The attestation form, which is included as an attachment to CR 6821, is also included at the end of this bulletin. Hospitals must ensure that the attestation form is:
Printed on hospital letterhead and signed by a Senior Hospital Officer or Administrator, and
Received by the Medicare contractor no later than September 15, 2010.
Link to CR 6821 and attestation form (last page): http://www.cms.gov/Transmittals/downloads/R696OTN.pdf
Affected hospitals serviced by NHIC Corp. must submit their completed attestation forms to the following address:
NHIC Corp.
c/o National Government Services
Audit & Reimbursement
Attn: Bobbi Jo Luciano
P.O. Box 4900
Syracuse, NY 13221-4900
May
27 May 2010
- The June 2010 J14 A/B MAC Resource has been published
- Electronic Data Interchange Claims Transmission and Report Download for the Memorial Day Holiday
All Medicare Part A Electronic Submitters:
In observance of the Memorial Day holiday, our offices will be closed on Monday, May 31, 2010.
The Electronic Data Interchange (EDI) Help Desk will be closed on Monday, May 31, 2010.
The EDI Help Desks will reopen on Tuesday, June 1, 2010 at 8:00 a.m. (ET) for normal business hours.
Electronic claim files transmitted after 5:00 p.m. (ET) on Friday, May 28, 2010 through 4:49 p.m. (ET) Tuesday, June 1, 2010 will have a receipt date of Tuesday, June 1, 2010 and produce electronic front-end edit reports as follows:
Level I and Level II Reports (997 and GenResponse) –
The generating of these reports will not change due to the holiday.
Normal processing for Part A submitters will begin on Tuesday, June 1, 2010.
Direct Data Entry Users - FISS/DDE will not be available on Monday, May 31, 2010 however; will resume normal business hours on Tuesday, June 1, 2010.
17 May 2010
- The Centers for Medicare & Medicaid Services Approved Audit Issues Posted for Region A Recovery Audit Contractor
Posted: May 11, 2010; Released: May 13, 2010
DCS, the Medicare Recovery Audit Contractor (RAC) for Region A, recently posted a new CMS-approved audit issue for RAC review.
The new CMS-approved audit issues, which apply to the states included in Region A, Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont, are listed below.
- MS-DRG Validation for Liver Transplant
- MS-DRG Validation for Heart Transplant
- MS-DRG Validation for HIV
See the CMS-approved audit issues at DCS’ RAC Web site www.DCSRAC.com for more information.
13 May 2010
- Per CR 6973, (Revised Payment Files for the 2010 Medicare Physician Fee Schedule Database (MPFSDB) and Retroactive Provisions under the Patient Protection and Affordable Care Act (Pub. L. 111-148) (the Affordable Care Act), the most recent revised Payment Files have been posted to our web site.
April
29 April 2010
- The May 2010 J14 A/B MAC Resource has been published.
- Reminder: The Credit Balance Report for quarter
ending June 30, 2010, is due July 30, 2010
16 April 2010
15 April 2010
- A new educational article has been published for Compound Drugs (J3490).
- Technical Issue with M2 Gateway April Release Regarding Type of Bill 77X
The Electronic Data Interchange (EDI) department has become aware of a technical issue with the EDI M2 Gateway incorrectly rejecting Federally Qualified Healthcare Centers (FQHC) type of bill 77X for dates of service on or after Thursday, April 1, 2010. A fix for the issue is planned to be installed on Sunday, April 11, 2010. Submitters must resubmit any electronic claims that have rejected for the Invalid TOB 77X edit. The resubmission can be done any time on Monday, April 12, 2010.
We apologize for any inconvenience this issue may have caused.
- The 2010 J14 Rural Health Clinic listings have been posted.
8 April 2010
- Covered Diagnoses on Initial Submission Can Help to Avoid Automated Denials and Clerical Reopenings
All Part A Outpatient Hospitals
NHIC’s Appeals Department has seen an increase in clerical reopenings. Over 96 percent of clerical reopenings are submitted by outpatient hospitals. Of these reopenings, 99 percent are reversed and paid based on the presence of a covered diagnosis. Clerical reopenings increase administrative burden for facilities and delay proper payment. Most reopenings occur because of a line item denial based on automated edits. Automated edits are established based on national coverage determinations (NCDs) and local coverage determinations (LCDs). These automated denials and clerical reopenings can be avoided if the claims are submitted with the covered diagnoses on initial submission. If you are receiving frequent automated denials that result in the need for clerical reopenings please check your billing/coding software to assure the updates to the LCDs are present. Software (“scrubbers”) aid in provider compliance with Medicare regulations and coverage determinations; but they must be updated as regulations and coding requirements change to remain current.
Please share this information with your vendors as needed.
- Cost Report Reopenings
Whether a cost report reopening is generated by the fiscal intermediary (FI)/Medicare administrative contractor (MAC) or by a request from a provider, to be deemed an acceptable reopening each issue(s) must meet one of the three criteria for reopenings as stated at the Centers for Medicare & Medicaid Services (CMS), Paper-Based Manuals, Publication 15-1, “Provider Payment Determinations and Appeals Procedures,” Section 2931.2:
1) new and material evidence;
2) clear and obvious error; and
3) the determination is found to be inconsistent with the law, regulations and rulings, or general instructions.
“New” is further defined as information that could not have been available at the time the original review was performed. Please direct questions to the Audit & Reimbursement Manager servicing your facility.
- The Hospice Claims Error Reports have been published for Oct. 2009-Jan. 2010.
5 April 2010
- System Problem with Implementation of the Fiscal Intermediary Standard System April Release
Part A has been made aware of an issue that will affect Jurisdiction 14 (J14) workload starting on Monday, April 5, 2010 with the implementation of the April release. A system problem will cause any 7xx type of bill claim to receive a 'not found' message (system abend) when it is entered Direct Data Entry (DDE) or when a claim with this type of bill is PF9'd by internal staff. This includes 71x (RHC), 72x (ESRD), 75x (CORF), 73x (FQHC prior to 04/01/10) and 77x (FQHC on or after 04/01/10). This does not appear to affect the processing of electronic media claim (EMC) files containing claims with the 7xx bill type. The EMC claims are loaded into the FISS system but until the "not found" issue is fixed these claims won't process to completion.
The Fiscal Intermediary Standard System (FISS) distributed a fix for this issue on Thursday, April 1, 2010, and we have successfully tested it. However, FISS did not distribute the fix in an "official" release and the Data Centers won't install the fix until FISS gives them direct instructions to do so.
1 April 2010
- Second Release of PEPPER Now Available for Hospital Auditing and Monitoring
The second release of the new Program for Evaluating Payment Patterns Electronic Report (PEPPER) has been completed for short-term and long-term acute care hospitals nationwide open as of September 30, 2009. PEPPER files were distributed through a My QualityNet secure file exchange to hospital QualityNet Administrators and user accounts with the PEPPER recipient role.
PEPPER provides hospital-specific data for Medicare severity diagnosis-related groups and discharges at high risk for payment errors. It is distributed by TMF® Health Quality Institute under contract with the Centers for Medicare & Medicaid Services. Visit PEPPERresources.org to access resources for using PEPPER, including user’s guides, a recorded training session, information about QualityNet accounts and frequently asked questions such as the following:
For further assistance using or obtaining PEPPER, click on the “Help/Contact Us” tab at PEPPERresources.org to submit questions to the Help Desk. Long-term care hospitals who do not have a QualityNet account may request their hospital’s PEPPER through the Help Desk.
- The April 2010 J14 A/B MAC Resource has been published.
- Signature Guidelines for Medical Review (CR6698)
March
25 March 2010
- The Centers for Medicare & Medicaid Services Developed Medically Unlikely Edits to Reduce Paid Claims Error Rate for Part B Outpatient Claims
A reminder to all providers, the Centers for Medicare & Medicaid Services (CMS) developed Medically Unlikely Edits (MUEs) to reduce the paid claims error rate for Part B (outpatient) claims. An MUE for a Healthcare Common Procedure Coding System (HCPCS)/current procedural terminology (CPT) code is the maximum units of service that a provider would report under most circumstances for a single beneficiary on a single date of service. All HCPCS/CPT codes do not have an MUE. Although CMS publishes most MUE values on their Web site, other MUE values are confidential and are for CMS and CMS Contractors’ use only. Inquiries about the rationale for an MUE value should be addressed to your claims processing contractor or a national healthcare organization whose members often perform the procedure. If a national healthcare organization, provider, or other party wants to submit a request for reconsideration of an MUE value, the procedure described in the MUE frequently asked questions (FAQs) should be followed.
Such requests should be addressed to:
National Correct Coding Initiative
Correct Coding Solutions, LLC
P.O. Box 907
Carmel, IN 46082-0907
Fax #: 317-571-1745
- A new educational article has been published for CERT Alert: Dual-Chamber Cardiac Pacemaker Insertion Denials.
4 March 2010
February
25 February 2010
- The March 2010 J14 A/B MAC Resource has been published.
18 February 2010
- Attention All Inpatient Hospitals: Program for Evaluating Payment Patterns Electronic Report Files Are Returning
PEPPER (Program for Evaluating Payment Patterns Electronic Report) Files are returning! PEPPER will be produced and distributed to hospitals by Texas Medical Foundation (TMF) Health Quality Institute under contract with the Centers for Medicare & Medicaid Services (CMS). Short-term and long-term acute care inpatient prospective payment system hospitals that have My QualityNet accounts will receive PEPPERs via a My QualityNet secure file exchange on or about January 25, March 24, May 24, August 24, and October 25, 2010. My QualityNet is a secure site accessible from the www.qualitynet.org Web site. My QualityNet is the only CMS-approved method for secure electronic communications and healthcare quality data exchange between data vendors and hospitals. The PEPPER files will be sent to the hospital’s My QualityNet Administrators and to My QualityNet user accounts with the PEPPER recipient role. Long-term acute care hospitals that do not have My QualityNet accounts may request their PEPPER file by submitting a request to the My QualityNet Help Desk. More information on the PEPPER files may be found at http://pepperresources.org/. Instructions for downloading the PEPPER reports may be found at: http://pepperresources.org/PEPPER/PEPPERDownloadInstructions.aspx
11 February 2010
- An educational article has been published for Centralized Billing for Flu and Pneumococcal Vaccination 2010 Annual Notice.
- Electronic Data Interchange Claims Transmission and Report Download for the Presidents Day Holiday
All Medicare Part A Electronic Submitters
In observance of the upcoming holiday, Presidents Day, our offices will be closed on Monday, February 15, 2010.
The Electronic Data Interchange (EDI) Help Desk will be closed on Monday, February 15, 2010.
The EDI Help Desks will reopen on Tuesday, February 16, 2010 at 8:00 a.m. (ET) for normal business hours.
Electronic claim files transmitted after 5:00 pm (ET) on Friday, February 12, 2010 through 4:49 pm (ET) Tuesday, February 16, 2010 will have a receipt date of Tuesday, February 16, 2010 and produce electronic front-end edit reports as follows:
Level I and Level II Reports (997 and GenResponse) –
The generating of these reports will not change due to the holiday.
- Healthcare Provider Taxonomy Codes (HPTC) Update April 2010 (CR 6840)
The HPTC set is maintained by the National Uniform Claim Committee (NUCC) for standardized classification of health care providers. The NUCC updates the code set twice a year with changes effective April 1 and October 1. The HPTC list is posted to the NUCC Web site at www.nucc.org/taxonomy. The PDF download of the codes is available from the NUCC site at www.nucc.org/index.php?option=com_content&task=view&id=91&Itemid=53.
The changes to the code set include the addition of a new code and addition of definitions to existing codes. When reviewing the Health Care Provider Taxonomy code set online, revisions made since the last release can be identified by the color code; new items are green, modified items are orange, and inactive items are red.
Reference: http://www.cms.hhs.gov/transmittals/downloads/R1896CP.pdf
January
28 January 2010
21 January 2010
December
31 December 2009
- All Medicare Part A Electronic Submitters
Subject: Electronic Data Interchange Claims Transmission and Report Download for the New Year Holiday
In observance of the New Year, NHIC, Corp. offices will be closed on Friday, January 1, 2010.
The Electronic Data Interchange (EDI) Help Desk will be closed on Friday, January 1, 2010.
The EDI Help Desks will reopen on Monday, December 28, 2009 at 8:00 a.m. (ET) for normal business hours.
Electronic claim files transmitted after 5:00 p.m. (ET) on Thursday, December 31, 2009 through 4:49 p.m. (ET) Monday, January 4, 2010 will have a receipt date of Monday, January 4, 2010 and produce electronic front-end edit reports as follows:
Level I and Level II Reports (997 and GenResponse) –
The generating of these reports will not change due to the holiday.
Normal processing for Part A submitters will begin on Monday, January 4, 2010.
Direct Data Entry Users - FISS/DDE will not be available on Friday, January 1, 2010 however; will resume normal business hours on Saturday, January 2, 2010.
30 December 2009
17 Dec 2009
- FISS Issue Impacting Remits (Updated December 15, 2009)
As stated in our previous update on November 24, NHIC received further fixes from the Fiscal Intermediary Standard System (FISS) maintainer; however, there were more issues identified. This has continued to delay resolution.
Contractors and FISS completed walkthrough review on another fix on Friday, December 11. Once all comments are approved, the fix will be sent for testing. It will be released once the testing is successfully completed. Upon release, NHIC will begin recreating the remits. We expect it to take approximately four weeks to get the remittance advice rolled out to providers.
We have reiterated to FISS our concerns about the impact this delay is having on providers billing secondary insurances or submitting adjustments.
As a reminder, the claims impacted have been paid. The resolution for this issue is to get the claims moved to a finalized location and recreate the remits.
Original Article:
FISS Issue Impacting Remits
The Fiscal Intermediary Shared System maintainer (FISS) is experiencing a system issue that is affecting some DDE providers. For paid dates of June 11 through current, some DDE providers may notice that claim detail is not printing on the remittance advice nor are the claims finalizing to PB9997. The claim payment is being made; however, it is displaying in the “adjust to balance” field.
The FISS maintainer is working to correct this issue. Providers do not need to take any action at this time.
- The HHH LCD December Updates have been published.
3 Dec 2009
2 Dec 2009
November
24 Nov 2009
19 November 2009
- The Home Health Provider Outreach Advisory Group meeting minutes for October 27, 2009, have been published.
- A billing guide for Health Insurance Query Access (HIQA) has been published.
- Healthcare Common Procedure Coding System (HCPCS) Code Q2024 for Small Dose Bevacizumab (Avastin®)
JSM/TDL-10049
Effective immediately, the Centers for Medicare & Medicaid Services (CMS) no longer recognizes Healthcare Common Procedure Coding System (HCPCS) Code Q2024 Bevacizumab (Avastin®) for payment of nonoutpatient hospital claims. Practitioners shall return to their previous reporting practice for small intraocular doses of Bevacizumab (Avastin®) furnished prior to October 1, 2009. HCPCS Code Q2024 will be deleted as of January 1, 2010, and, therefore, it will be removed from the Average Sales Price (ASP) pricing file effective with the January 2010 Release.
12 November 2009
- Update Your Addresses!
“Do Not Forward” (DNF) notice.
All providers must notify their Contractor (J14--NHIC, Corp.) of any changes of address.
To do this:
1. Visit the CMS Enrollment website and download the Enrollment Form that pertains to you or your group or organization:
http://www.cms.hhs.gov/MedicareProviderSupEnroll/02_EnrollmentApplications.asp#TopOfPage
2. Update the form with your new information and mail it to:
NHIC, Corp.
Provider Enrollment
P.O. Box 3434
Hingham, MA 02044
NHIC, Corp. uses “return service requested” envelopes for certain mailings, and when an envelope is returned, we apply a Do Not Forward (DNF) flag to the provider’s Medicare Number. Once this happens, no additional checks will be generated until a properly
completed change of address form is received and verified by NHIC, Corp. CMS requires corrections to all addresses before the contractor can remove the DNF flag and begin paying the provider or supplier again.
Protect yourself from payment delays by submitting your changes timely.
(IOM Pub. 100-04 Chapter 1 Section 80.5.1)
5 Nov 2009
- Home Health PEP (Partial Episode Payment) Reimbursement Issue
After the Fiscal Intermediary Standard System (FISS) October quarterly release installation to the production region on October 5, 2009, some initial and adjusted home health final claims processing as PEP (partial episode payments) began to reimburse incorrectly. This has been reported to the FISS maintainer and they have determined what is causing the incorrect pricing and are researching a resolution to the issue.
October
29 Oct 2009
26 October 2009
- Reminder: The Credit Balance Report for quarter ending September 30, 2009 is
due October 30, 2009
The Medicare Credit Balance Report is due within 30 days after the end of the calendar quarter.
The credit balance report consists of two parts:
1. A Certification page that must be completed by all providers
2. A Detail Page (also know as the CMS-838 form)
20% of all Credit Balance Reports received are invalid.
Incomplete credit balance reports will be rejected!
Avoid the top ten reasons for incomplete Credit Balance Reports
1. Box not checked at bottom of report. The box tells us if the provider is submitting 838 detail page or not
2. Missing quarter ending date
3. Missing title of the person signing the report
4. Missing signature
5. Signers and contact names not legible for staff to enter
6. Wrong paid date in column (7) on 838 detail form, should go on the next quarter. Only paid items within the reporting quarter can get reported. Example: a paid date of 10/15 does not belong on the 9/30 quarter
7. Columns (2) or (3) incomplete on 838 detail form. Must have complete information
8. Missing provider number
9. Early submission. Example: We can not receive 9/30 quarter until after 10/1
10. Provider entered the wrong quarter
Completion Reminders
• Your CMS-838 Certification Page and Detail Page can be faxed along with a fax cover sheet; make sure all sheets are completed legibly. Reports failing to meet the criteria will be rejected and not considered timely.
• Submit an adjustment as soon as a credit balance is discovered during the quarter; do not wait to submit the adjustment with your credit balance report.
• Once a credit balance has been reported, it should not be included on a subsequent report. If the adjustment has not been finalized, we will contact you.
• Home health providers should not include Request for Anticipated Payments (RAPs) on credit balance reports. A mechanism already exists to recover a RAP payment if the final bill is not received.
• The information requested in column 11 has changed. Please indicate the method of payment as follows:
C = Check submitted
A = Hard-copy claim adjustment submitted
Z = Combination of check and adjustment bill
X = Adjustment has already been submitted electronically or
by hard copy
Note: Please enter the date of submission following the method/code.
• Checks are not encouraged; Electronic claim adjustments are preferred. If a check is submitted, an adjustment will be initiated and the appropriate overpayment recovered. A refund of your check amount will then be made.
For more detailed information on Medicare Credit Balance Reports, refer to
http://www.medicarenhic.com/PA/PartA_MedCreditBalanceReporting.shtml
• General Information
• Completing the Medicare Credit Balance Report
• Records Supporting Form CMS-838 Data Submission
• Adjustments Owed Medicare
• Compliance with Medicare as Secondary Payer Regulations
• Low Medicare Utilization Exemption
• Primary Provider Responsible for Subprovider Reporting
15 October 2009
- FISS Quarterly Release for October 2009: The FISS Quarterly Release for October 2009, implemented a new reason code (31265). This reason code was created to prevent direct data entry (DDE) providers from entering MSP claims. An initial notification was directed to all DDE submitters to make them aware of the impact related to claims submission.
However, this change will not impact the new DDE credit balance process. The MSP adjustments can be listed and reported, but the adjustment to correct the claims must be submitted hard copy (cannot be submitted via DDE) or EMC.
8 October 2009
1 October 2009
September
24 September 2009
10 September 2009
- Attention: ME, MA, NH, VT, and RHHI Providers, and EDI Trading Partners. Please see important information regarding electronic delivery of the ADR letters.
- Fall 2009 J14 A/B MAC Educational Conference CEU's! We are pleased to announce we are able to offer Five Continuing Education Units (CEU's) for attending the all-day conference. You will be provided the certificate on the day of the event. For registration, schedule, topic description, and more information "Click Here". For "Questions" in regards to the conference or "No Internet Access" please call 781-741-3190.
- The October Update to the 2009 Medicare Physician Fee Schedule Database (MPFSDB) has been posted (CR 6617).
3 September 2009
- Additional Development Requests
We have noticed that a large number of claims are pending in the status/location for Additional Development Requests (ADR) awaiting medical records. We would like to remind providers that all ADRs are pending in status/location SB6001. You will find a step-by-step process that outlines how to access and respond to the ADRs in the Additional Development Requests Job Aid.
To avoid automated denials (reason code 56900) we ask that you submit the required medical records within the timeframes outlined in the attached document.
- Fall 2009 J14 A/B MAC Educational Conference!
NHIC, Corp. is pleased to present the Fall Educational Conference on October 13, 2009, in Norwood, MA, at the Four Points by Sheraton Hotel and Conference Center.
Please join the Provider Outreach and Education team of NHIC, Corp. for an informative educational conference on Medicare Part A and Medicare Part B services.
For schedule, topic description, and more information "Click Here".
For "Questions" in regards to the conference or "No Internet Access" please call 781-741-3190.
- NHIC J14 A/B MAC Provider Call Center - The Provider Call Center will be closed on Friday of each week from 8:00AM to 10:00AM effective September 18, 2009, for their weekly training sessions. The Customer Service Representatives are available Monday through Thursday, 8:00AM to 4:00PM Eastern Standard Time (EST) and Friday, 10:00AM to 4:00 PM EST.
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07/15/2010 |
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