Ask the Contractor Teleconference

November 9, 2005

Topic: Billing Tips

Questions & Answers

 

Question 1:  For physical therapy re-evaluation 97002 and treatment on the same day, is it okay to use Modifier 59?

Answer 1:  Yes, the re-evaluation and treatment may occur on the same date and it is okay to use the Modifier -59. Ensure that your supporting documentation supports the fact that  the services are separately identifiable.

 

Question 2:   Can you provide a list of all CPT, HCPCS codes that require Modifier -26 for billing.

Answer 2:  Please refer to your fee schedule. The codes that can be broken down into components will appear three times; one for global, one with modifier -26, one with modifier TC. Also, refer to your CPT descriptions as there are some codes that are professional components merely by description. Example: 93000 is global, 93005 is the tracing only and 93010 is the interpretation and report.

 

Question 3 :  Regarding Nursing Facility discharge codes 99315 and 99316, may the nursing discharge management represented by these codes be performed on a day other than the actual discharge ?

Answer 3:  No

 

Question 4:  Must the date that a nursing facility discharge code is reported reflect the actual date of discharge?

Answer 4:      Yes

 

 

 

Question 5:  How do I properly bill for G0181? Do I list a “from” and “to” date?

Answer 5:     Yes, you need a “from” and “to” date. The first date your performed a service and the last date your performed the service as you only bill CPO at the end of the month in which the services were rendered. Care Plan Oversight (CPO) services may not be billed across the month and should be billed as one unit of service. Item 23 should include the six digit Medicare Provider I.D. number of the Home Health Agency or Hospice. For a broader overview, see our educational article dated December 23,2004 @ file:///O:/medicarenhic/FY05-06/Feb/23/.

 

Question 6:   Is it true that only 1 diagnosis will be looked at per detail line no matter how many are on the claim form?

Answer 6:  Claim completion requirements instruct providers to reference one ICD-9 CM code per line of service. But all diagnoses indicated in Item 21 are reviewed before the claim is denied when necessary. The CMS instructions in Change Request 4097 to Carriers regarding adjusting their software to accept up to eight diagnosis codes instead of only four is not effective until October 1, 2006. ( We still have a little bit of time to work on adjusting our system.) We will keep you informed via our website.

 

Question 7: Regarding Nuclear Studies- Which date of service is appropriate to bill when they have a study that is initiated on one day but read and interpreted by a physician on a second day?

Answer 7: CMS' regulation does not address this issue of whether the radiological group should utilize the date the service took place with the patient or the date when it was completed by the radiologist, in other words, the interpretation.  As a group, you need to define one way or the other.  As a personal thought about this, it is better to use the date that the patient was with you because at a later date, if other services are performed, you don't want them to conflict and potentially hit CCI edit.

 

Question 8:  Concerning Item 19 and Physical Therapy services: I know that the patient doesn't have  to see the physician every 30 days; however, can they see the physician every 30 days and if not, where do they get a plan of care from, do they have to fax it to the doctor or how do they get that plan of care that everybody is talking about?

Answer 8:  If the doctor is requiring the visit every 30 days to recertify the plan of care, then his requirements do supersede Medicare's instructions.  So you have to go along  with his requirements and the plan of care should contain, at minimum, the diagnoses, long term treatment goals and type, amount duration and frequency of therapy services .

 

Question 9:  So, if for example, they want to see the patients every 60 days, what do we do?  We have that documentation on file.  How do I apply that documentation?

Answer 9  It is not required that the doctor actually see the patient for your re-certification; however, you must have a re-certification signed-off every 30 days .

 

Question 10: What is a re-certification?  Is that a prescription or a form?  Where do I get the form, what do I do, how do I provide the form?

Answer 10:   Recertification is the physician's/NPPs approval of the plan of care. You can use any form as there is no specified format. The plan should contain at minimum the diagnoses, long term treatment goals and type, amount duration and frequency of therapy services . Ensure that you receive a dated signature on the plan of care every 30 days and that it is retained in the patient's file and available upon request.

 

Question 11:  Can they sign the Evaluation, re-evaluation as the certification that  is stipulating what the treatment is for, the doctor's name and he signs off ?

Answer 11:   Yes, as long as he signs and dates it and it contains the required information.

Question 12:  We are having trouble with co-managed cataract surgery getting paid for the post-op care.  We take care of the co-management for 30 days, and, the optometrist takes over for the remaining 60 days. Our claims are getting denied as duplicates because of the same CPT code used for the surgery.

Answer 12: Both of you should be using the Modifiers 54 and 55 to indicate the co-management. The surgeon uses Modifier 54, and you will use Modifier 55 for the post-op management. You will also need to include in Item 19 the date that you assumed care for the post-operative period.  The surgeon would need to indicate when they relinquished care for the post-op period.

 

Question 13: Then why are we still get denied as duplicate claims?

Answer 13   Are you sure that the other provider has not been paid and perhaps they forgot to use the Modifier and were paid for the entire service? Because if they did not bill correctly and they are paid for the entire service, then you would get a duplicate.

 

Question 14: Then, I do not need to apply the Modifier 59?

Answer 14:  No. You do not need Modifier 59. The only Modifiers you should use for co-management of your cataract surgery are Modifiers -54 and -55.

 

Question 15: Can I bill them on the same claim form?

Answer 15:   Yes, and in Item 19 you must include the dates that you saw the patients. Refer to our Surgery Billing Guide on our website for a complete overview.

 

 

 

Question 16:  Please clarify something that was mentioned at the beginning of the seminar where Medicare is a Secondary Payer.  What did you say about Box 9? Do you want the word  “NONE” written in Box 9?

Answer 16: If  Medicare is the primary insurance company, then the word “NONE” should be indicated in Item 11. If Medicare is the Secondary Insurance, then Items 11 a, b ,c should be completed with the primary insurance company information as well as Items 4, 6 and 7 on the claim form.

 

Question 17:  And what about Box 9, do you want any information in there?

Answer 17: Box 9 relates to Medigap Insurers only.

 

Question 18: Regarding the primary and secondary procedures by a Urologist.  The secondary procedure 52332 is not in the CCI edit for the primary 52310 but they are paying on the secondary and not the primary because the primary is bundled with the secondary, but not the other way around?

Answer 18: Are you checking the mutually exclusive codes as well? There's a column1 and a column 2 table and there's also the table for mutually exclusive codes.

 

Question 19:  I don't see that in the CCI edit . Once again the primary code is 52310 and the secondary code is 52332

Answer 19: Per research of the mutually exclusive table, procedure code 52332 is considered the major procedure and 52310 is bundled into it

 

Question 20: When a patient is self referred, what number should we enter in Box 17A

Answer 20   You can enter your physicians name and UPIN number and you should use the patient requested Confirmatory Consultation Codes (99271- 99275) .

(Note: For 2006 the Confirmatory Consultation Codes are deleted)

 

Question 21:  How do we bill a CPT 77427?

Answer 21 Was your question about the fractions crossing over into the next month or the next year? We have a very extensive article out on the website.  Click on our Medicarenhic.com and under the educational articles, there is a one reference sheet that has everything on it that you're asking about specifically.

 

Question 22:  We have that information/documentation but we are having problems with the claims processors understanding that standard.

Answer 22 :  Did you exercise your appeals rights and what happened from there?

 

Question 23:  We were going to appeal it, but we don't understand why they don't understand the guidelines because we should be able to go to the website and find it also .

Answer 23:  One of the things we continue to do is to provide feedback to our claims examiners.  Radiation therapy treatment is something that is very confusing to them.  We do provide feedback continuously so that they are aware of what it means.  If you do have problems with basic claim processing, please let us know so that we can provide that additional education to our claims examiners.  You can call Customer Service and they will provide that feedback to our claims area.

Another area that we do have problems is hyperfractionation.  Those areas are very confusing to the public as well as to our claims examiners processing the claims. Please continue to provide feedback to us so that we can make those educational efforts.

 

Question 24: When we have two different ICD-9 codes and only one line item, there will be a reference to both items 1 and 2, and on the next line item it is only referencing to diagnosis #2. Is it proper to list “1,2” on one line item?

Answer 24: No it is not. You can only reference one ICD-9 per line of service. The system is only going to pick up the first diagnosis indicator you listed.  If the code has a policy and we need to review for medical necessity, we will go back and look at all the ICD-9 codes submitted in Item 21.

 

Question 25: So you don't look at “1,2” per line item.  You only look at the first one. 

Answer 25: Yes, that's all the system will pick up in processing.  However, if we need additional information to determine if your service is payable, we will look at the other ICD-9 codes submitted in Item 21.

 

Question 26:  We just had an ALJ hearing for that particular issue and the judge said he was going to send it back to have it re-evaluated.  Does that mean someone is going to look at that  “1,2” that was not processed in the beginning?

Answer 26:  Yes, but only for that particular claim.

 

Question 27: I'm still confused about Physical Therapy and Item 19.  It is still unclear whether to put the recertification date or not.

Answer 27:   Item 19 on the CMS 1500 form or the electronic equivalent is reserved only for the last date the patient was physically seen by the attending physician- whatever that date may be because it is not required that they see the patients every 30 days to re-certify. You are not to put a plan of care or a re-certification date in item 19.

 

Question 28:  We have not been putting our UPIN number in Box 19, and we have not been denied.  Is that or is that not required ?

Answer 28:  Item 19 requires the UPIN and the date last seen.  Currently, we are not editing that particular item on a prepayment basis. But properly completing this item certifies that the required physician certification/recertification is on file and available upon request by the carrier.

 

Question 29:  When we bill Modifier -22 electronically, we are getting paid but you are not asking for documentation to review to see if it warrants a high level of reimbursement.  Are we going to need to appeal with the documentation?

Answer 29:  Yes.  If Modifier -22 comes in without documentation to support the services, we will pay the fee schedule allowance only.  It's up to you to forward documentation to support the use of Modifier -22.

 

Question 30:  We will have to draft it on paper to appeal it. Correct?

Answer 30:    Yes , you will have to request an appeal in writing with the documentation.

 

Question 31: Can we initially drop these claims on paper with the reports attached or will we be penalized for that?

Answer 31:  You can send the claims to us on paper.

 

Question 32:  We bill for a diagnostic GI imaging procedure using a miscellaneous CPT code of 91299 as that procedure does not have a designated CPT code.  For the supporting documentation of the sites we include the report and a fact sheet describing what the service is, do I need to include a letter of medical necessity?

Answer 32:  No, we're going to look at the report to determine what the procedure is first of all and the Medical Necessity should be documented by an ICD-9 code in Item 21.

 

Question 33: Regarding Physical Therapy:  We're well aware that the initial certification needs to be signed by the attending physician along with the re-certification every 30 days by the attending physician.  Do they need the signature of the attending physician on the discharge documentation?

Answer  33: No, we do not require the signature of the attending physician on the discharge documentation.  Make that part of your patient's file.

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Question 34:   When the attending physician writes a prescription for therapy, they might typically  prescribe two/three treatments a  week for six weeks.  When we have patients that are unable to consistently go for six weeks, say, they come for two weeks, something happens where they were not able to receive therapies for whatever reason, are we constrained by the number of treatments that the attending physician wrote on the prescription for the number of weeks, or is this something that we work out with the attending physician?

Answer 34:  You have to work that out with the attending physician.  Anytime there is a break in the treatment or an illness, we consider that as insignificant change and we're not looking for you to re-write that in anyway.

 

Question 35:  Did I hear you say that the fee schedule will not be available on CD-Rom this year but will be available on the website?

Answer 35: Yes. the 2006 Fee Schedule will not be on the CD-Rom this year; but will be on the website http://www.medicarenhic.com/cal_prov/fee_sched.shtml

 

Question 36:  When will that be available?

Answer 36:  Thursday, November 10 th

 

Question 37:  When someone comes for a physical therapy with a prescription in hand from their doctor with low back pain, they give the frequency number, the duration, the diagnosis, they give the type of treatment they so choose, does that prescription itself count as a certification of a Plan of Care or do we in fact do as we're currently doing and send them a copy of our evaluation to have be signed and returned back to us?

Answer 37:  If your system isn't broken, don't fix it.  Always stick with what works!

 

Question 38:  What will be the impact of the CCI for nursing home therapy homes and how can we assure that our systems are compliant with the regulations effective January 1, 2006?

Answer 38:  The institutional therapy providers impacted  by CCI edits for the first time will include: SNF's, CORF's, OPT's, Home Health Agencies (HHA). It appears most of the impact will be on PART A but here's a web page you can refer to http://www.cms.hhs.gov/medlearn/cmsinit.aspfor additional information.

 

2/23/06