Ask-the-Contractor Teleconference (ACT)

Benefits of ACT Calls

The ACT calls are an additional approach to communicate with our suppliers and creates an opportunity for suppliers to interact directly with the DME MAC A on various topics. Similar to the Open Door Forums offered by the Centers for Medicare & Medicaid Services (CMS), the ACT calls serve to identify issues in a timely way, provide methods of sharing information, and are an excellent tool to listen to our customers.

The Provider Outreach & Education Team conducts the ACT calls on a quarterly basis, which are offered toll-free to participants. Participation in these calls is an important way for us to better meet the needs of the supplier community.

We encourage all suppliers to participate!

Upcoming ACT Call

Date:	Time:	Topic:	Registration Information:
Thursday September 09, 2010	1:00pm - 2:30pm EST	DME MAC Updates and Open Q&A	Register Now!

Past ACT Calls

The below table includes supporting tools/reference materials that are available for each of the previously held ACT calls. MP3 audio files are available for calls that took place prior to September 30, 2009. Due to the size of these MP3 files, it is recommended that the files first be downloaded to the user's computer before they are opened. This is recommended rather than opening them within a Web browser.

To download a MP3:

1. Right click on the topic. A menu will pop up on the screen.
2. Choose "Save Link As..." or "Save Target As..."
3. Choose the location where the file will be saved.
4. Click "Save"

Date:	Topic:	File Size:
June 08,2010 10:00am EST	Updates/Reminders and Open Q & A Updates/Reminders and Open Q & A Handout Note: PowerPoint Presentation and Q&A document will be posted within 30 days of June 8, 2010.
January 13, 2010 2:00pm EST	DME MAC Contractors Introduce National CERT Education Initiative Encore Presentation - An encore of the January 13, 2010 Ask-the-Contractor Teleconference (ACT) is now available in MP3 format. Encore Presentation Audio File (MP3) (17.8 MB). A Transcript of the Call (PDF) (120 KB) is also available for download. DME MAC Contractors Introduce National CERT Education Initiative Handout (PDF) (401 KB) Q&A - Questions Submitted Prior to the ACT Call (PDF) (170 KB) Q&A - Questions Asked During the ACT Call (PDF) (91 KB) Call Survey - The CERT Education Task Force is interested in the invaluable feedback from all attendees that participated in this national call. Please access the link below to complete a brief survey that will assist the CERT Education Task Force in making future improvements to CERT education initiatives. All comments will be reviewed by representatives from each DME MAC Jurisdiction. Survey link: http://www.surveymonkey.com/s/VH8CCSL
December 16, 2009 2:00pm EST	Updates/Reminders and Open Q & A	154 KB
September 30, 2009 10:00am EST	Updates/Reminders and Open Q & A	131 KB

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08/13/2010