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Educational Programs "Register Now" NHIC Website Support Day! April 24, 2012 10:00 AM to 12:00 PM Click Here for Details and Registration! NHIC Medicare Education and Outreach has long provided our customers the opportunity to learn about the Medicare program and changes that affect everyone through various educational programs, billing guides, newsletters, and our Web site. J14 MAC Part B Teleconference Assessment To provide the best customer service possible, we ask that you complete an assessment for the teleconference you attended. Your evaluation will be used in conjunction with other evaluations to determine in what areas our representatives are most helpful and where they need to strengthen their skills to better satisfy our customers’ needs. Please indicate to what degree your expectations were met. Please evaluate each teleconference you attended. Thank you very much.
Teleconference Q & A 2012
Interested in Sponsoring a Seminar? General Billing Seminars, designed for those who have little or no experience with the Medicare program, focus on the Medicare basics and the proper completion of the CMS-1500 claim form. If you are new to the Medicare program or would like a refresher course, the General Billing Seminars may be just the thing. We will be happy to provide the Medicare seminar at your site, time and resources permitting. We recognize that there are many provider organizations in the community that have many billers on their staff that would benefit from this type of seminar. We also recognize that it is difficult for many staff members to be away from the office at the same time. If you would like a General Billing Seminar at your location, and you can gather a minimum of 20 or more attendees, please email Lori Langevin (lori.langevin@hp.com) with your request. For providers that require more advanced or specialty training, please complete the Education Request Form. Appeals – Step by Step Summary of Topic: Do you want to know how to avoid denials and unnecessary delays in processing your requests for Appeals? This session will provide informative guidance on what type of request needs to be made and where to send it (Resubmission, Reopening, Written Inquiry or Redetermination). Examples of how to properly submit the appropriate form and what, if any, additional information is needed. Examples and resources will be provided for each type of request. Program Handouts: Ask the Contractor Teleconference (ACT) Summary of Topic: Learn how to find important Medicare updates and ask questions related to recent CMS Change Requests and other current hot topics. Providers will have the opportunity to receive feedback and clarification on their most frequently asked questions. All billing, medical, and compliance personnel are encouraged to attend this teleconference. Foot Care Billing Summary of Topic: This informational session will provide an overview of Medicare Billing Guidelines for Foot Care. We will discuss some foot care related services, documentation to support medical necessity, and the latest news from CMS on this topic. ICD-10: What, Why, How? Summary of Topic: This is the first in a series of 3 teleconferences which will be presented on the topic of ICD-10. This session will address the definition of ICD-10, why ICD-10 is coming now, how the code set will be used, what are the benefits of transitioning to ICD-10, and what are some of the basic differences between the current ICD-9 codes and ICD-10 codes. We will also discuss some tips for implementation planning and the impact of ICD-10 on practices. The second in this series of ICD-10 teleconferences will be presented in May and the third in June. We encourage you to attend these sessions in order. Program Handouts: ICD-10 : Impact on Clinical Documentation and Business Processes Summary of Topic: This is the third in a series of 3 teleconferences on the topic of ICD-10. The first in this series was presented in April, and the second in May. During this teleconference we will discuss how ICD-10 affects business processes, and describe clinical documentation requirements resulting from ICD-10. Interactive Voice Response (IVR) Summary of Topic: We know what you’re thinking…you don’t want to talk to a machine, you want a human! We have all been there! Let us put your mind at ease…NHIC, Corp. will be holding an Interactive Voice Response (IVR) teleconference that will help you navigate through the system like a pro! This speech-enabled, self-service telephone interface offers a wealth of information at your fingertips. Program Handouts: Meaningful Use of Electronic Health Record Summary of Topic: This informational session will provide an overview of Electronic Health Records (EHR), the benefits of implementing an EHR system, and the latest news from the Centers for Medicare & Medicaid Services (CMS) on this topic. Program Handouts: Overpayment Process Summary of Topic: Please join us for this teleconference to obtain a better understanding of the Medicare overpayment and refund process. We will advise providers of their options for refunding Medicare overpayments and provide the Medicare guidelines relating to overpayments and the refund process. We encourage all billing, medical, and compliance personnel, who oversee or file Medicare Part B claims, to attend this teleconference. Preventive Services Overview & What’s New for 2012 Summary of Topic: This session will review the new preventive services for 2012 and provide an overview of the existing Medicare preventive services. We will define what is meant by preventive services and list what preventive services are covered by Medicare. Additionally this session will review the Initial Preventive Physical Examination (IPPE) and the Annual Wellness Visit (AWV). Program Handouts: PQRS and E-prescribing Overview Summary of Topic: Please join us for this virtual room session to learn about the Physician Quality Reporting System (PQRS) & Electronic Prescribing Incentive Program (eRx). We will discuss 2012 updates and incentives as well as show you important Centers for Medicare & Medicaid Services (CMS) websites to enhance your knowledge on the PQRS and eRx programs. Program Handouts: The Language of ICD-10 Summary of Topic: This is the second in a series of 3 teleconferences which will be presented on the topic of ICD-10. The first in this series was conducted in April. In this session we will explain some of the ICD-10 terminology with emphasis on clinical terms and definitions. We will also provide some basic coding examples explaining each character or set of characters in the new ICD10-CM diagnosis code. The third in this series of ICD-10 teleconferences will be presented in June. We encourage you to attend these sessions in order. Virtual Room For 2011 J14 A/B MAC Educational Programs! NHIC will begin to use a new tool "Virtual Room" when attending some of our Educational Programs. Virtual Room allows NHIC to provide you with interactive materials for your educational needs. We would like you to make sure this is a pleasant experience the first time using the tool, so please be prepared!
Registration is required for all teleconferences. 05/03/2012
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